Demonstration: fictional organization, synthetic data.
ParvinCorpPractice Benchmark

Jordan Reyes, Benchmark Administrator, Corporate Office.

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Riverside Orthopedics

Ridgeline Medical Group, West Region, Specialty care, TN. Each number against the median and middle half of the organization's sites, newest month August 2026.

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Riverside Orthopedics only. Twelve months to August 2026, newest first. Printed Oct 6, 2026, 9:42 PM CDT for Jordan Reyes.

August 2026: 2 of 5 numbers need attention. Start with initial denial rate (8.7%, bottom quartile).

Where to look first

Bottom quartile of the organization's sites, or worse than its median and still getting worse.

  • Initial denial rate: 8.7%

    Bottom quartile, 1.1 points from the organization median. Each denial is rework: someone has to find the reason, fix the claim and send it again. A rising rate is usually a front desk or coding problem that is cheaper to fix early.

    What to try first

    • Pull last month's denials and group them by reason and by payer; the top three reasons usually explain most of the total.
    • Confirm insurance eligibility and coverage for every patient before the visit, not after the claim comes back.
    • Have a coder review a sample of claims for the five most billed visit codes to catch errors that repeat.
  • Days in A/R: 44 days

    Bottom quartile, 5 days from the organization median, though improving. Every extra day is cash the practice has earned but cannot use. It is usually the first number a lender or a new managing partner asks for.

    What to try first

    • Sort open claims by age and work everything older than 90 days first, largest balances at the top.
    • Measure how many days pass between a visit and its claim going out; charges held for a missing note or code are the usual cause.
    • Ask the front desk to collect copays and any prior balance before the visit rather than billing for them afterward.

Days in A/R

Lower is better. Worse than the organization median in 12 of the last 12 months. Total A/R at month end divided by average daily gross charges over the last three months.

354657Oct 25Dec 25Feb 26Apr 26Jun 26Aug 26
This site Organization median Middle half of sitesBetter is up.
MonthThis siteMedianAgainst it
Aug 264439Worse, 12 months running
Jul 264341
Jun 264542
May 264839
Apr 264740
Mar 265141
Feb 265740
Jan 265641
Dec 254542
Nov 254542
Oct 254741
Sep 254641

Initial denial rate

Lower is better. Worse than the organization median in 12 of the last 12 months. Claims denied on first submission divided by claims submitted in the month, as a percent.

6.4%8.2%9.9%Oct 25Dec 25Feb 26Apr 26Jun 26Aug 26
This site Organization median Middle half of sitesBetter is up.
MonthThis siteMedianAgainst it
Aug 268.7%7.6%Worse, 12 months running
Jul 269.8%7.7%
Jun 269.9%7.5%
May 269.2%7.4%
Apr 269.6%7.3%
Mar 269.5%7.2%
Feb 268.8%7.1%
Jan 269.2%7.2%
Dec 259.5%7.5%
Nov 258.9%7.2%
Oct 259.7%7.1%
Sep 259.0%7.0%

No-show rate

Lower is better. Worse than the organization median in 0 of the last 12 months. No-show appointments divided by all booked appointments in the month, as a percent.

4.0%6.5%8.9%Oct 25Dec 25Feb 26Apr 26Jun 26Aug 26
This site Organization median Middle half of sitesBetter is up.
MonthThis siteMedianAgainst it
Aug 264.0%6.6%Better, 12 months running
Jul 265.1%7.0%
Jun 264.6%6.5%
May 264.2%6.7%
Apr 264.2%6.4%
Mar 264.2%7.2%
Feb 265.0%6.7%
Jan 265.1%6.9%
Dec 255.0%6.5%
Nov 254.5%7.0%
Oct 254.2%6.7%
Sep 254.6%6.8%

Visits per provider per day

Higher is better. Worse than the organization median in 0 of the last 12 months. Completed visits divided by provider clinic days worked in the month.

20.223.025.8Oct 25Dec 25Feb 26Apr 26Jun 26Aug 26
This site Organization median Middle half of sitesBetter is up.
MonthThis siteMedianAgainst it
Aug 2625.621.7Better, 12 months running
Jul 2625.821.4
Jun 2625.021.3
May 2625.521.9
Apr 2624.821.8
Mar 2625.321.5
Feb 2625.422.0
Jan 2624.821.5
Dec 2525.821.8
Nov 2525.121.5
Oct 2525.721.7
Sep 2525.321.5

Net collection rate

Higher is better. Worse than the organization median in 8 of the last 12 months. Payments divided by (charges minus contractual adjustments), as a percent.

95.2%96.1%96.9%Oct 25Dec 25Feb 26Apr 26Jun 26Aug 26
This site Organization median Middle half of sitesBetter is up.
MonthThis siteMedianAgainst it
Aug 2695.7%95.7%Level
Jul 2695.4%95.7%Worse
Jun 2696.1%95.9%Better
May 2695.6%96.0%Worse
Apr 2696.0%95.9%Better
Mar 2696.0%96.2%Worse, 4 months running
Feb 2695.3%96.1%
Jan 2695.2%96.2%
Dec 2595.9%96.2%
Nov 2596.0%96.0%Level
Oct 2595.8%96.1%Worse, 2 months running
Sep 2595.3%96.3%